Careers

Key Responsibilities

• Provide visionary leadership and strategic direction for ITWASCO
• Ensure compliance with WASREB's corporate governance and regulatory standards
• Oversee financial management, operational efficiency, and customer service delivery
• Develop and implement policies, business plans, and performance targets
• Foster stakeholder engagement with shareholders, consumers, and regulators

Minimum Qualifications

• Bachelor's degree in Engineering, Business Administration, Finance, Environment or related field
• Master's degree in a relevant discipline is an added advantage
• At least 7 years of experience, with 3 years in senior management
• Strong knowledge of the water and sanitation sector

Key Responsibilities

• Track production capacity and recommend improvements where necessary
• Lead meter installations, leak detection, and NRW reduction programs
• Develop and execute preventive maintenance plans for infrastructure and equipment
• Supervise and build capacity of technicians, plumbers, and support staff
• Analyze system data and produce weekly and monthly operational reports

Minimum Qualifications

• Diploma in Water Engineering, Civil Engineering, Mechanical, or equivalent from a recognized institution
• 5 years' experience in water utility operations
• Experience managing teams and field-based operations
• Knowledge of pumps, pipelines, controls, metering, water treatment, and NRW management
• Experience in billing and revenue collection

Key Responsibilities

• Coordinate recruitment, on-boarding, orientation and induction of new employees
• Maintain up-to-date personnel records and HR documentation
• Implement staff training, development, and performance management systems
• Facilitate disciplinary, grievance, and employee relations processes in line with Labour laws
• Handle leave administration, monthly returns, and staff exit processes

Minimum Qualifications

• Bachelor's degree, Higher Diploma, or Diploma in Human Resource Management or related field
• Must be a member of IHRM (CHRP certification an added advantage)
• Minimum of 3 years' work experience and proficiency in computer applications
• High standards of integrity, ethical practice, and ability to work under pressure